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Need safe urgent medical care during COVID-19? We can help. Learn More.

COVID close

How it Works

Getting an ExpressCare Video and Phone Visit

Simple Online Access to a Doctor

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Click Talk to a doctor or Reserve my spot to launch a visit from your device*

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Our NYC Health + Hospitals staff member will help you complete registration

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Our ExpressCare provider will assess you and advise you on what to do next to get healthy

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If you need support services, your provider may invite other care team members to the visit

Play

* A video-enabled phone, tablet, or computer with an internet connection and microphone is required. Safari, Chrome, and Edge are supported browsers.

Simple Online Access to a Doctor

slider-img1
1

Click Talk to a doctor or Reserve my spot to launch a visit from your device*

slider-img1
2

Our NYC Health + Hospitals staff member will help you complete registration

slider-img1
3

Our ExpressCare provider will assess you and advise you on what to do next to get healthy

slider-img1
4

If you need support services, your provider may invite other care team members to the visit

Play

* A video-enabled phone, tablet, or computer with an internet connection and microphone is required. Safari, Chrome, and Edge are supported browsers.

Managing Your Personal Health Record

NYC Health + Hospitals uses MyChart to help you manage your personal health record online, anytime. Access your medical record portal through the MyChart mobile app or website to:

  • Book appointments with your primary care provider, Women’s Health provider and specialty providers
  • Get medication refills
  • View your lab results and visit notes
  • Message your primary care provider and health care team
  • Providers can message you about your health care

Access MyChartSign Up


Ask one of our agents to help set up your MyChart account:

Affordable Care

Insurance & Pricing

NYC Health + Hospitals is committed to delivering high-quality health care to all New Yorkers, regardless of their income or immigration status.

ExpressCare accepts most insurance plans.

Affordable Care

* ExpressCare doctors may coordinate other services you need which may have additional cost, including prescriptions, lab testing, imaging, and primary and specialty care.

** Ask for an NYC Health + Hospitals financial counselor on ExpressCare who can help you and your family enroll in free or low cost health insurance.

ExpressCare takes most health insurance plans.

NYC Health + Hospital’s providers and hospitals are contracted with the health plans listed in this website, which means that they are in-network and participating with these plans.

Available Insurance Plans

1199 SEIU

1199SEIU Benefit and Pension Funds for Health and Human Service Employees
1199SEIU Greater New York Benefit Fund
1199SEIU National Benefit Fund for Home Care Employees


Aetna

HMO
Indemnity
POS
EPO/PPO
Medicare Advantage

Affinity Health Plan

DentaQuest (for dental services)
Medicaid Managed Care
Child Health Plus
Essential Plan 1
Essential Plan 2
Essential Plan 3
Essential Plan 4, Affinity Enriched Health

Amida Care

Live Life Plus (HIV SNP) *only contracted for primary care services at facilities located in
Brooklyn, NY*

Centers Plan for Healthy Living

Medicare Advantage Care

Elderplan

Elderplan Plus Long-Term Care (HMO-SNP)

Emblem – GHI

CBP
Network Access
City of NY Health Benefits Program
Beacon Health Options (for behavioral health services)

Emblem – HIP

HMO
Indemnity
POS
NY Metro Network
Beacon Health Options (for behavioral health services)
Medicaid Managed Care
Medicare Advantage (Essential Network, VIP Prime Network)
Enhanced Care Plus (HARP)
DentaQuest (for dental services only for government sponsored products)
Millennium Network

Emblem- GHI Medicare

Medicare Choice PPO
Beacon Health Options (for behavioral health services)

Emblem- HIP Essential Plan

Essential Plan 1,
Essential Plan 2, Essential Plan 3, Essential Plan 4 (Enhanced Care Prime Network)
DentaQuest (for dental services)
Beacon Health Options (for behavioral health services)

Empire Blue Cross Blue Shield (BCBS)

City of NY Health Benefits Program
EPO
PPO
HMO
POS
Medicare Advantage
Pathway Enhanced
Pathway Priority

Empire Blue Cross Blue Shield (BCBS) Health Plus

Medicaid Managed Care
Child Health Plus
Essential Plan 1
Essential Plan 2
Essential Plan 3
Essential Plan 4
Empire Health and Recovery Plan


Fidelis

Medicaid Managed Care
Child Health Plus
Essential Plan 1
Essential Plan 2
Essential Plan 3
Essential Plan 4
HealthierLife
Medicare Advantage Flex (HMO POS)
Medicare Advantage without Rx (HMO POS)
Medicare Advantage $0 Premium (HMO)
Dual Advantage Flex (HMO SNP)
Dual Advantage (HMO SNP)
Medicaid Advantage Plus (HMO SNP)
Long Term Care Advantage (HMO SNP)

Healthfirst

Medicaid Managed Care
Child Health Plus
Essential Plan 3
Essential Plan 4
Personal Wellness Plan
Life Improvement Plan (HMO SNP)
CompleteCare (HMO SNP)
Increased Benefits Plan (HMO)
65 Plus Plan (HMO)
Coordinated Benefits Plan (HMO)
DentaQuest (for dental services)

Healthfirst Commercial

Healthfirst Pro EPO
Healthfirst Pro Plus EPO
Essential Plan 1
Essential Plan 2
Platinum Leaf Premier
Gold Leaf Premier
Silver Leaf Premier
Bronze Leaf Premier
Platinum Leaf
Gold Leaf
Silver Leaf
Bronze Leaf
DentaQuest (for dental services)

MagnaCare

Direct Plus
Commercial PPO

MetroPlus

MetroPlus Medicaid
MetroPlus Child Health Plus
MetroPlus Enhanced (HARP)
MetroPlus Partnership in Care
MetroPlus Essential Plan 1
MetroPlus Essential Plan 2
MetroPlus Essential Plan 3
MetroPlus Essential Plan 4
MedPlus, BronzePlus, SilverPlus, GoldPlus, PlatinumPlus
MetroPlus Medicare Advantage Plan
MetroPlus Medicare Platinum Plan
Healthplex (for dental services)
Beacon Health Strategies (for behavioral health services)
MetroPlus Gold

Multiplan

PPO

Point Comfort Underwriters Inc.

Government

Senior Whole Health

Medicaid Dual Advantage

United Healthcare

HMO
Indemnity
POS
PPO
Charter
Choice
Core
Compass
AARP MedicareComplete Essential (HMO)
AARP MedicareComplete Plan 1 (HMO)
AARP MedicareComplete Plan 2 (HMO)
Optum United Behavioral Health (for behavioral health services)

United Healthcare – Oxford

Freedom
Liberty
SHOP Exchange
EPO
Metro
Medicare Advantage Mosaic
Optum United Behavioral Health (for behavioral health services)

United Healthcare Community Plan

Medicaid Managed Care
Child Health Plus
Wellness4Me
Essential Plan 1
Essential Plan 2
Essential Plan 3
Essential Plan 4
Medicare Dual Complete
Optum United Behavioral Health (for behavioral health services)

United Optum

Optum I-SNP

Veteran Affairs Community Care Network

Government

VillageCareMAX

Medicare Health Advantage
Medicare Total Advantage

VNSNY CHOICE

SelectHealth (Medicaid)
Total HMO SNP

Insurance Plans

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