Eric Wei, MD, MBA
Senior Vice President and Chief Quality Officer
Eric Wei, MD, MBA is an emergency medicine physician, rotating through all 11 Eds in NYC Health + Hospitals. Eric serves as executive sponsor of the ExpressCare service line and is Senior Vice President and Chief Quality Officer, focused on fostering a culture of safety, building quality improvement capacity, and becoming a data driven, high reliability organization. Eric also leads care experience, staff wellness, high value care, arts in medicine, spiritual care, data governance and analytics, emergency management, hospital police and security, and the Helping Healers Heal (H3) program.
Erfan Karim, MPH
Erfan Karim, MPH serves as the Executive Director of the ExpressCare service line, leading a 300-member team. Erfan serves as an Assistant Vice President for Mobile Integrated Health (MIH) focusing on bringing care to homes and communities. Erfan’s entrepreneurial spirit allowed to launch multiple successful startups.
Shaw Natsui, MD, MPA
Shaw Natsui, MD MPA is an emergency medicine physician with a background in social and urban policy. Shaw is ExpressCare Medical Director and the Assistant Vice President for Emergency Services, covering all 11 EDs and Hospital Police and Security. Prior to medicine, he led a public service nonprofit and directed a community health center.
Christopher Philippou, MPH
Chief Operating Officer
Christopher Philippou, MPH serves as the Chief Operating Officer of the ExpressCare service line. Chris serves as Senior Director of Strategic Operations & Development, also leading violence interruption programming and efforts to transform the NYC 911/EMS system as liaison to FDNY.
Nisha Sunny, MBA
Nisha Sunny, MBA serves as the Director of ExpressCare – monitoring the service line through detailed implementation and coordination of quality improvement efforts. Prior to this role, she assisted the system’s COVID-19 response through Test & Trace by managing testing sites throughout the five boroughs.
At ExpressCare, we offer a more convenient and affordable way to get help – and without the wait or cost of an Emergency Room. Our experienced providers are equipped with the tools and technology needed to provide the highest quality care. Our providers can access your medical history, order lab testing, write prescriptions, and coordinate your follow-up with primary and specialty care and other services that you may need.
Our providers are highly experienced at delivering definitive care over telemedicine. ExpressCare doctors, psychiatrists, social workers, and addiction counselors are licensed to practice medicine and have the clinical training to understand your health history, provide a diagnosis and prescribe treatment.
Our care has helped over 50,000 patients get peace of mind in their moment of need, all from the comfort and safety of their home. ExpressCare helped them on the road to health and recovery. Now we are expanding to include mental health and substance use services to meet all of your needs.
ExpressCare providers offer high-quality urgent treatment for a wide array of common, non-emergency health issues.