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Need safe urgent medical care during COVID-19? We can help. Talk to a doctor now.

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ExpressCare Anytime Anywhere

ExpressCare Urgent Care, In-Person or By Video Visit

What Is ExpressCare?

ExpressCare is a fast, easy way for patients to see a doctor for common health issues that are not emergencies.

Choose to see a doctor now over video (available 9am – 9pm) or walk-in an ExpressCare center in your neighborhood. No appointment needed (see our locations below).

We speak your language. ExpressCare provides interpretation in over 200 languages.

Care doesn’t end with your visit. ExpressCare staff will work with your doctor for any follow-up care. If you do not have a doctor, we will help you find one who is right for you.

MyChart lets you access health records, refill medication and more.

  • Fast care Fast care for non-emergency health needs
  • Board-certified doctors Board-certified doctors & nurses
  • Walk-ins welcome Walk-ins welcome, no appointment needed
  • On-site tests On-site lab tests and x-rays
  • Medicine sent to pharmacy of choice Medications sent to pharmacy of your choice
  • Interpretation in 200+ languages Interpretation in 200+ languages
  • Help with follow-up care Help with follow-up care
  • Immediate transfer to the ER if necessary Immediate transfer to the ER if necessary

How It Works

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Get started

Click Talk to a Doctor Now to launch a visit from your device

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Support hero at your service

Our NYC Health + Hospitals staff member will help you complete registration

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Talk to a doctor

Our ExpressCare provider will assess you and advise you on what to do next to get healthy

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Peace of mind

If you need support services, your provider may invite other care team members to the visit

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What We Treat

Conditions We Treat by Video Visit

Conditions we treat over video

  • COVID-19
  • Cold symptoms (stuffy or runny nose, cough, or sneezing)
  • Flu symptoms (fever or aches)
  • Sinus infections
  • Sore throats
  • Allergies
  • Asthma
  • Minor cuts or burns
  • Minor pains, sprains or strains
  • Urinary tract infection
  • Sexually transmitted diseases
  • Upset stomach or diarrhea
  • Nausea, vomiting, or diarrhea
  • Other non-emergencies
In-Person Services Available at ExpressCare Centers

In-person services available in our centers

  • COVID-19 and COVID-19 testing
  • Cold symptoms (stuffy or runny nose, cough, or sneezing)
  • Flu symptoms (fever or aches)
  • Sinus infections
  • Sore throats
  • Allergies
  • Asthma
  • Minor cuts or burns
  • Minor pains, sprains or strains
  • Urinary tract infection
  • Sexually transmitted diseases
  • Upset stomach or diarrhea
  • Nausea, vomiting, or diarrhea
  • Vaccinations and immunizations
  • Broken bones or stitches
  • Radiology (x-ray and ultrasound)
  • Lab testing
  • Travel health
  • Other non-emergencies
What ExpressCare Does Not Treat

What ExpressCare does not treat

  • Severe bleeding or burns
  • Head injuries
  • Severe uncontrolled pain
  • Poisoning
  • Severe vomiting
  • Pregnancy complications

For emergencies, please call 911 or go to the nearest emergency care location.

Affordable Care

NYC Health + Hospitals is committed to delivering high-quality health care to all New Yorkers, regardless of their income or immigration status.

ExpressCare accepts most insurance plans.

We are currently waiving co-pays due to the COVID-19 pandemic.

Affordable Care

With insurance, you will have to pay a co-pay amount based on your plan. Without insurance, you may qualify for an insurance option or NYC Care. As a self-pay patient, you will pay a flat $125.

If you are uninsured, our financial counselors can help you enroll in our affordable health plan, MetroPlus Health.

If you are ineligible or cannot afford insurance, you may qualify for NYC Care.
Call 646-NYC-CARE or 646-692-2273 or click Speak to an Agent Now, below.

You can always talk to an ExpressCare doctor from the comfort of your home. However, if you think you need to be seen in person, head to one of our neighborhood ExpressCare locations across New York City.

Affordable Care

NYC Health + Hospitals is committed to delivering high-quality health care to all New Yorkers, regardless of their income or immigration status.

ExpressCare accepts most insurance plans.

We are currently waiving co-pays due to the COVID-19 pandemic.

With insurance, you will have to pay a co-pay amount based on your plan. Without insurance, you may qualify for an insurance option or NYC Care. As a self-pay patient, you will pay a flat $125.

If you are uninsured, our financial counselors can help you enroll in our affordable health plan, MetroPlus Health.

If you are ineligible or cannot afford insurance, you may qualify for NYC Care.
Call 646-NYC-CARE or 646-692-2273 or click Speak to an Agent Now, below.

You can always talk to an ExpressCare doctor from the comfort of your home. However, if you think you need to be seen in person, head to one of our neighborhood ExpressCare locations across New York City.

Affordable Care
Insurance Plans

Available Insurance Plans

1199 SEIU

1199SEIU Benefit and Pension Funds for Health and Human Service Employees
1199SEIU Greater New York Benefit Fund
1199SEIU National Benefit Fund for Home Care Employees

Aetna

HMO
Indemnity
POS
EPO/PPO
Medicare Advantage

Affinity Health Plan

DentaQuest (for dental services)
Medicaid Managed Care
Child Health Plus
Essential Plan 1
Essential Plan 2
Essential Plan 3
Essential Plan 4, Affinity Enriched Health

Amida Care

Live Life Plus (HIV SNP) *only contracted for primary care services at facilities located in Brooklyn, NY*

Centers Plan for Healthy Living

Medicare Advantage Care

Elderplan

Elderplan Plus Long-Term Care (HMO-SNP)

Emblem – GHI

CBP
Network Access
City of NY Health Benefits Program
Beacon Health Options (for behavioral health services)

Emblem – HIP

HMO
Indemnity
POS
NY Metro Network
Beacon Health Options (for behavioral health services)
Medicaid Managed Care
Medicare Advantage (Essential Network, VIP Prime Network)
Enhanced Care Plus (HARP) DentaQuest (for dental services only for government sponsored products)
Millennium Network

Emblem- GHI Medicare

Medicare Choice PPO
Beacon Health Options (for behavioral health services)

Emblem- HIP Essential Plan

Essential Plan 1, Essential Plan 2, Essential Plan 3, Essential Plan 4 (Enhanced Care Prime Network)
DentaQuest (for dental services)
Beacon Health Options (for behavioral health services)

Empire Blue Cross Blue Shield (BCBS)

City of NY Health Benefits Program
EPO
PPO
HMO
POS
Medicare Advantage
Pathway Enhanced
Pathway Priority

Empire Blue Cross Blue Shield (BCBS) Health Plus

Medicaid Managed Care
Child Health Plus
Essential Plan 1
Essential Plan 2
Essential Plan 3
Essential Plan 4
Empire Health and Recovery Plan

Fidelis

Medicaid Managed Care
Child Health Plus
Essential Plan 1
Essential Plan 2
Essential Plan 3
Essential Plan 4
HealthierLife
Medicare Advantage Flex (HMO POS)
Medicare Advantage without Rx (HMO POS)
Medicare Advantage $0 Premium (HMO)
Dual Advantage Flex (HMO SNP)
Dual Advantage (HMO SNP)
Medicaid Advantage Plus (HMO SNP)
Long Term Care Advantage (HMO SNP)

Healthfirst

Medicaid Managed Care
Child Health Plus
Essential Plan 3
Essential Plan 4
Personal Wellness Plan
Life Improvement Plan (HMO SNP)
CompleteCare (HMO SNP)
Increased Benefits Plan (HMO)
65 Plus Plan (HMO)
Coordinated Benefits Plan (HMO)
DentaQuest (for dental services)

Healthfirst Commercial

Healthfirst Pro EPO
Healthfirst Pro Plus EPO
Essential Plan 1
Essential Plan 2
Platinum Leaf Premier
Gold Leaf Premier
Silver Leaf Premier
Bronze Leaf Premier
Platinum Leaf
Gold Leaf
Silver Leaf
Bronze Leaf
DentaQuest (for dental services)

MagnaCare

Direct Plus
Commercial PPO

MetroPlus

MetroPlus Medicaid
MetroPlus Child Health Plus
MetroPlus Enhanced (HARP)
MetroPlus Partnership in Care
MetroPlus Essential Plan 1
MetroPlus Essential Plan 2
MetroPlus Essential Plan 3
MetroPlus Essential Plan 4
MedPlus, BronzePlus, SilverPlus, GoldPlus, PlatinumPlus
MetroPlus Medicare Advantage Plan
MetroPlus Medicare Platinum Plan
Healthplex (for dental services)
Beacon Health Strategies (for behavioral health services)
MetroPlus Gold

Multiplan

PPO

Point Comfort Underwriters Inc.

Government

Senior Whole Health

Medicaid Dual Advantage

United Healthcare

HMO
Indemnity
POS
PPO
Charter
Choice
Core
Compass
AARP MedicareComplete Essential (HMO)
AARP MedicareComplete Plan 1 (HMO)
AARP MedicareComplete Plan 2 (HMO)
Optum United Behavioral Health (for behavioral health services)

United Healthcare – Oxford

Freedom
Liberty
SHOP Exchange
EPO
Metro
Medicare Advantage Mosaic
Optum United Behavioral Health (for behavioral health services)

United Healthcare Community Plan

Medicaid Managed Care
Child Health Plus
Wellness4Me
Essential Plan 1
Essential Plan 2
Essential Plan 3
Essential Plan 4
Medicare Dual Complete
Optum United Behavioral Health (for behavioral health services)

Veteran Affairs Community Care Network

Government

VillageCareMAX

Medicare Health Advantage
Medicare Total Advantage

ExpressCare Locations

You can always talk to an ExpressCare doctor from the comfort of your home. However, if you think you need to be seen in person, head to one of our neighborhood ExpressCare centers across New York City.

ExpressCare Locations

You can always talk to an ExpressCare doctor from the comfort of your home. However, if you think you need to be seen in person, head to one of our neighborhood ExpressCare centers across New York City.

Queens
  • ExpressCare at NYC Health + Hospitals/Elmhurst
    79-01 Broadway
    Room A1-18
    Elmhurst, NY 11373

    718-334-2266

    Monday – Sunday 3:30pm – 12am

Bronx
  • ExpressCare at NYC Health + Hospitals/Lincoln
    234 East 149th Street
    RM 1C2A
    Bronx, NY 10451

    718-579-5255

    Monday - Friday 8am – 8pm
    Saturday - Sunday 10am - 2pm

  • ExpressCare at NYC Health + Hospitals/Queens
    82-68 164th Street
    Jamaica, NY

    718-883-CARE (2273)

    Monday - Friday 4pm – 12am
    Saturday - Sunday 8am - 8pm

Location Map